Privacy Policy
Effective Date: 05/01/2025
At RAIRE Chocolate (“RAIRE,” “we,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you interact with us — whether you’re exploring our website, purchasing our chocolates, connecting with us on social media, or joining our events.
Please review this policy so you understand what information we collect and how we use it. If you’re a California resident, see the California Privacy Rights section below for additional details.1. Information We Collect
A. Information You Provide
We collect personal information you share directly with us, such as when you:
- Place an order on our website
- Subscribe/join RAIRE Sweet Memeber Club
- Reach out to our customer service team
- Join one of our events or pop-ups
- Send a gift or referral to someone
- Provide feedback or leave a review
This may include your name, email, phone number, address, birthday month, and any special notes or preferences you choose to share with us.
If you make a purchase, your payment information is processed securely through our trusted third-party payment processor. We DO NOT store or access your credit card details.
B. Information We Collect Automatically
We collect personal information you share directly with us, such as when you:
- Device information (like your browser type, IP address, or operating system)
- Website usage (such as pages viewed, time spent, cart activity, and referral sources)
- Cookies and similar technologies to enhance your experience
This helps us understand how visitors engage with RAIRE and improve your experience with our brand.
2. How We Use Your Information
We use the information we collect to:
- Process orders and provide customer service
- Personalize your experience with RAIRE
- Send you updates, offers, and product news (only if you’ve opted in)
- Improve our website, products, and services
- Prevent fraud and maintain security
- We never sell your personal information.
3. Sharing Your Information
We only share your information with trusted partners who help us operate our business (such as shipping providers or payment processors). They are contractually obligated to keep your information safe and use it only for the services we’ve asked them to provide.
4. Your Choices
You have the right to:
- Opt out of marketing emails at any time by clicking “unsubscribe”
- Request access to or deletion of your personal information
- Manage cookies through your browser settings
For help with any of the above, email us at Info@RAIRECHOCOLATE.COM
5. California Privacy Rights
If you live in California, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, request deletion, and opt out of any “sale” of your information (though we do not sell personal data).
To exercise these rights, contact us at Info@RAIRECHOCOLATE.COM
6. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “Effective Date” above. If changes are significant, we’ll notify you on our website or via email if applicable.
Questions or concerns?
Email us at Info@RAIRECHOCOLATE.COM
